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Second City Faction

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Customer Service

Shipping & Delivery
  • Shipping will be provided by the United States Postal Service and will typically take 3-5 business days after the order is placed. 
  • There will be a shipping fee along with the cost of goods.
Privacy & Security
  • The 2nd City Faction will not sell, rent , or provide any personal information you provide to a third party under any circumstance. 
  • All information provided will only be used to process your order at www.2ndcityfaction.com.
Returns & Exchanges
Returns
  • Returns will be accepted on items that have not been washed, worn, or altered in any way with all tags and original invoice.
  • A refund will be credited once the item is received. 
  • Any shipping cost is non-refundable.

Exchanges

  • Exchanges will be accepted on items that have not been washed, worn, or altered in any way with all tags and original invoice.
  • An exchange will be credited once the item is received. 
  • Any shipping cost is non-refundable.

Payment, Pricing & Promotions

  • Payment will be through Google Checkout.
  • All prices are subject to change.
  • Promotions will be honored through the duration of the promotion during the checkout process.

Viewing Orders

  • Orders can be viewed through a confirmation e-mail sent after the checkout process.
Updating Account Information
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